Security Specialist

CITY OF MINNEAPOLIS
Published
September 17, 2023
Location
Minneapolis, MN
Job Type
 

Description

Position Description
Two positions available for Tuesday through Saturday 10pm to 6am.

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.

This position will provide security systems monitoring and building patrol duties for the City's Security Operations Center, ensuring safety, security and rapid response for assistance and emergencies across the enterprise; provide quality customer service to building occupants and visitors.

Work Location
This position currently works on-site in multiple locations throughout the shift.
Job Duties and Responsibilities

  • Perform monitoring duties in the Security Operations Center for the City's building security systems, to include; access control, security alarm, security camera, building emergency systems and radio dispatch system.
  • Receive calls for assistance and incident reports from employees throughout the City, triage reports and dispatch security to respond or 911 to dispatch police accordingly.
  • Perform routine building security patrols and respond to emergencies, disturbances and all other routine service calls via foot patrol or vehicle.
  • Initiate emergency notification system to alert employees and guests of an active shooter or similar incident affecting facilities.
  • Administer incident management database program for receiving, tracking and managing safety, security and emergency incident reports.
  • Facilitate after-hours visitor access for parents/guardians visiting the Juvenile Services Center and access for deliveries to the building and dock area for outside agencies.
  • Accept, log, store and disperse lost and found items per City ordinance; act as contact for all lost and found requests from both employees and guests.
  • Issue photo/ID access cards for employees and contractors.
  • Participate as a team member of the Building Emergency Control team during actual emergencies and exercise training drills.
  • Provide customer service-related support for visiting employees and guests of the building.

Required Qualifications

MINIMUM EDUCATION
High school diploma or equivalent

MINIMUM EXPERIENCE
Three years of experience working with security systems (access control, security alarms, security cameras, building emergency systems, radio dispatch systems) and performing security patrol (managing crowd control and disruptive individuals)

LICENSES / CERTIFICATIONS
Security Specialists must have or be able to obtain certification in First aid, AED and CPR.

Must have a valid drivers license.

In addition, Security Specialists must meet the following minimum training requirements mandated by the state of Minnesota:

  • Basic security techniques
  • Course work on customer service (3 hrs. minimum)
  • Use of force limitations
  • Arrest powers limitations
  • Building safety procedures
  • Knowledge of Minnesota private security laws
  • Knowledge of effective two-way radio operations
  • Diversity training
  • Sexual harassment training
  • CPR or first aid training
  • General building orientation training
  • Blood-borne pathogen training

Equivalency
An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

Selection Process
The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check
The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Background Check (Police)
The City has determined that a thorough Minneapolis Police Department criminal background check is necessary for positions with this job title. Applicants must sign an informed consent allowing the City to obtain their criminal history information in connection with the position sought. Applicants who do not sign the informed consent form will not be considered for the position.

Drug and Alcohol Testing
All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position.

Union Representation
This position is represented by a collective bargaining agreement between the City of Minneapolis and the AFSCME General Unit For more information on the terms and conditions of this agreement please visit: AFSCME

Eligible List Statement
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire three months after it has been established.

Interview Selection
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities

  • Ability to clearly speak, write and understand English.
  • Ability to accurately follow written and verbal instructions.
  • Ability to wear ballistic vest and duty belt as well as carrying equipment for extended periods of time.
  • Capability of dealing with the public and other staff in courteous and tactful manner under stressful conditions.
  • First aide and blood borne spills training and ability to deal with medical situations as a first responder.
  • Knowledge of modern office computer word processing systems.
  • Good knowledge of fire codes and trespass ordinances and laws.
  • Good knowledge of monitoring systems, recording processes, and playback capabilities and procedures.
  • Good typing and data entry skills.

Benefits Summary
Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being.
Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, pleasevisit the benefits page .

New 12 weeks of paid Parental Leave.
City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.

Insurance
Health insurance
Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.

Dental insurance
The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.

Benefits
Paid time off
Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements .

Retirement
City employees earn a pension and may choose to participate in additional retirement savings programs.

  • Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
  • Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).

Transportation
Eligible City employees may choose to participate in the following transportation programs:

  • Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
  • Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs--such as qualified parking and van pool expenses--with pre-tax dollars

.
Learning and development
To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University and St. Mary's University of Minnesota are available to City employees.

Other perks
Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , technology discounts and more.

Closing Date/Time: 10/2/2023 11:59 PM Central

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