MPD Community Navigator (Latinx, East Asian, African American Communities)

January 24, 2023
Minneapolis, MN
Job Type


Position Description
As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose - serving the residents, businesses and visitors of Minneapolis.

The Minneapolis Office of Community Safety is hiring three Community Navigators to work the Latinx, East Asian, and African American communities, Minneapolis Police officers, and Neighborhood Safety Department staff.

The position will provide support with building connectedness between the City's community safety initiatives and departments and community by:

  • Growing traditional and non-traditional partnerships between the community, service providers, and the City's community safety efforts, service providers while supporting on-going community engagement efforts.
  • Serving as a resource and point of contact for community members seeking engagement with the City's community safety efforts for primarily non-criminal matters.
  • Assisting with City responses and delivery of services to community members around community safety for primarily non-criminal matters.
  • Serving as an internal resource for patrol officers, investigators, Neighborhood Safety Department staff and contracted partners, Police Department leadership, and Neighborhood Safety Department leadership.
  • Working with the community, the Police Department, and the Neighborhood Safety Department to generate and recommend workable solutions for identified and assigned public safety issues and concerns.

Job Duties and Responsibilities
Include but are not limited to:

  • Build effective and strategic relationships with internal and external stakeholders to include: Police Officers, Supervisors, Crime Prevention Specialists, Neighborhood Safety Department staff, contractors, and leaders, City staff in other City Departments, culturally diverse community organizations, residents, and business owners.
  • Coordinate and facilitate meetings with community members, stakeholders, and partners in a collaborative manner.
  • Act as a liaison between the Office of Neighborhood Safety, City Departments, local government partners, and community agencies.
  • Develop a plan to create new community relationships and support ongoing partnerships.
  • Work closely with internal and external stakeholders to identify resources and analyze and recommend solutions to assist with resolving non-criminal community safety matters negatively impacting residents and businesses that otherwise may require traditional police resources.
  • Work with members of the community experiencing challenges in daily living such as lack of access to housing, employment, and other basic needs, substance use disorder, and other stressors to identify solutions to non-criminal matters which otherwise may require traditional police resources.
  • Frequently work in community settings.

Working Conditions: Occasional evening and weekend work hours.
Required Qualifications
Minimum Education:
A Bachelor's Degree in Human Services, Criminal Justice, Urban Studies, Chemical Dependency Counseling, Cultural Studies, Education, Social Work, Public Health, Community Health, Psychology, Sociology, or equivalent.

Minimum Experience:
Three years of directly related experience in the Human Services/Community Outreach, Criminal Justice, Chemical Dependency Counseling/Rehabilitation, Education, Social Work, Public Health, Violence Prevention, Community Health, or equivalent fields.


  • Spanish
  • Hmong
  • Vietnamese
  • Laotian
  • English

An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

The selection process will consist of a rating of relevant education and experience. It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Interview Selection:
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Background Check:
The City has determined that a thorough Minneapolis Police Department criminal background check is necessary for positions with this job title. Applicants must sign an informed consent allowing the City to obtain their criminal history information in connection with the position sought. Applicants who do not sign the informed consent form will not be considered for the position.

Drug and Alcohol Testing:
All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position.

Union Representation:
This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (MPEA). Please click here for more information on the terms and conditions of this agreement.

Eligible List:
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire four months after it has been established.

Knowledge, Skills and Abilities

  • Knowledge of the needs of the African American, SE Asian, and/or LatinX Community at macro/micro levels.
  • Knowledge and/or experience of public health approaches to inform policy and system changes and improve community safety and livability, is desired.
  • Knowledge of public sector systems, criminal justice systems, health care systems, immigration systems and/or health and human services is desired.
  • Basic understanding of Minneapolis Police Department and City government operations.
  • Willingness to learn Minneapolis Police Department processes, procedures, policies, and City of Minneapolis processes and procedures that impact the work performed.
  • Knowledge of, or experience with, harm reduction and trauma-informed response methods.
  • Ability to work effectively with individuals experiencing trauma and / or severe emotional stress who may respond negatively to traditional police officer assistance and efforts.
  • Ability to work effectively with individuals, organizations, and/or communities representing new, culturally diverse, economically diverse, and underserved audiences.
  • Ability to empathize, understand, and communicate the challenges faced by individuals from culturally diverse and economically diverse backgrounds, as well as individuals experiencing homelessness, physical limitations, mental health disorders, substance use disorders.
  • Knowledge of social service agencies and contacts.
  • Ability to be present during situations that may involve individuals experiencing homelessness, substance use, and other non-criminal circumstances and quickly assess implications, underlying issues, and be able to make recommendations regarding applicable resources to police officers and affected individuals.
  • Demonstrated ability with conflict management and interpersonal skills in a diverse and dynamic environment.
  • Demonstrated ability to work independently as well as part of a team.
  • Strong oral and written communication skills including the ability to message information to specific audiences in appropriate formats, tone and context.
  • Well-developed communication skills, active listening skills, and persuasiveness skills.
  • Ability to gather and analyze information, and make recommendations.
  • Ability to maintain a flexible work schedule, including occasional evening and weekend work hours.
  • Willingness to work alongside Police Officers

Benefits Summary
Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being.
Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, pleasevisit the benefits page .

New 12 weeks of paid Parental Leave.
City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.

Health insurance
Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.

Dental insurance
The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.

Paid time off
Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements .

City employees earn a pension and may choose to participate in additional retirement savings programs.

  • Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
  • Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).

Eligible City employees may choose to participate in the following transportation programs:

  • Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
  • Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs--such as qualified parking and van pool expenses--with pre-tax dollars

Learning and development
To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University and St. Mary's University of Minnesota are available to City employees.

Other perks
Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , technology discounts and more.

Closing Date/Time: 2/20/2023 11:59 PM Central

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