Animal Shelter Supervisor

City of Minneapolis
July 20, 2021
Minneapolis, MN
Job Type


As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated, and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose--serving the residents, businesses, and visitors of Minneapolis.

The Animal Shelter Supervisor position provides leadership, overall administration and technical expertise for the City Animal Shelter operations and services. They work out of Minneapolis Animal Care and Control (MACC) , a full-service animal shelter and pet resource center that helps thousands of pets find new homes each year. MACC is tasked with managing animal cases in the City, including strays, owner-surrenders, welfare checks, trapped or injured animals, wildlife, dangerous and vicious animals, cruelty investigations and pet licenses, while maintaining a live release rate of over 90%. As the pet resource center, MACC focuses on programs through the Animal Safety Net that helps pet parents find resources to keep pets in loving homes.
Job Duties and Responsibilities:

  • Oversees and develops strategic goals pertaining to the shelter's planning, development, design, and operational processes.
  • Responsible for the effective supervision and administration of the Animal Shelter and staff.
  • Ensures the safety, sanitation, and general maintenance of the facility.
  • Oversees animal admissions, custodial and remedial care, adoptions, and euthanasia in accordance with applicable federal, state, and local regulations.
  • Assures the maintenance and use of shelter operational software, maintaining animal records as required to ensure accurate and timely information.
  • Coordinates with shelter veterinarians regarding specific animal health issues and with shelter staff and volunteers to ensure adequate enrichment, training, and positive outcome.
  • Coordinates with Field Leads and Supervisors regarding investigative cases, animal holds, and shelter follow up requirements.
  • Ensures shelter operates under a humane philosophy and that the public receives accurate information.
  • Demonstrates cultural agility, including establishing and maintaining effective relationships with persons of diverse cultural and ethnic backgrounds, including customers, team members, and community partners.
  • Assists Director in preparing annual shelter operating budget, including program and project estimates.
  • Researches and pursues non-budgeted funding opportunities, such as grants, partnerships, donations, and cooperative agreements to expand the effectiveness of adoptions, outreach, animal care, and similar programs.
  • Performs other duties as assigned.

Working Conditions:Field and Office settings
Required Qualifications: Education: Associate of Arts Degree in animal protection or welfare or a related field or equivalent.

Experience:Five years of experience in animal shelter operations and management or veterinary practice or a related field.

Licenses/Certifications: Must have and maintain a valid driver's license while employed in this position.

Equivalency: An equivalent combination of related education/experience may be considered.

Selection Process:The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Interview Selection:The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Background Check:The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Medical Exam:After a conditional job offer, candidates will be required to pass a medical examination which includes a physical screening.

Drug and Alcohol Testing:All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position.

Union Representation: This position is represented by a collective bargaining agreement between the City of Minneapolis and City Supervisors Association. For more information on the terms and conditions of this agreement please visit:

Eligible List Statement:The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire four months after it has been established.
Knowledge, Skills and Abilities:

  • Knowledge of federal, state and local laws, codes, ordinances, policies and procedures relevant to animal shelters to include custodial and remedial care, adoptions, euthanasia, animal behavior and basic care. Accumulated knowledge of and compassion for domestic animals and wildlife.
  • Ability to know and understand all aspects of animal control operations; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information, problem solve animal shelter situations; and explain animal control related laws to the public.
  • Knowledge of occupational hazards, safety precautions, and safety regulations related to effective animal care, maintaining sanitary conditions and overall health of shelter animals, and other work-related precautions.
  • Knowledge of leadership techniques, principles, and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff.
  • Excellent ability to listen, understand and communicate complex ideas verbally and in writing. Ability to handle a variety of issues with tact and diplomacy and in a confidential manner.
  • Ability to perform applications needed for purchasing and financial transactions. Ability to employ economic and accounting practices in the analysis and reporting of budgeting data.
  • Utilizes a personal computer with word processing, spreadsheet and animal shelter management software to effectively complete a variety of tasks.
  • Exercises appropriate judgment in establishing priorities and resolving complex matters. Anticipates, identifies and evaluates potentially dangerous, unusual or deviating situations.
  • Develops and maintains cooperative, and professional relationships with employees and representatives from other departments and organizations. Nuanced understanding of equity issues and demonstrated ability to work with diverse communities and stakeholders.
  • Demonstrated capability to be a self-starter, facilitator, organizer and innovator. Ability to plan and implement projects with little supervision.
  • Experience working with governmental agencies, community groups, volunteers and animal welfare organizations.
Drop files here browse files ...

Related Jobs

Caulker   Minneapolis, MN new
August 2, 2021
Estimator   Minneapolis, MN new
August 2, 2021
Store Supervisor   Minneapolis, MN new
July 28, 2021
July 27, 2021
Stock Supervisor   Minneapolis, MN
July 27, 2021